Privacy policy

Who we are

This website is operated by Utterly Digital Limited, a company registered in England and Wales (company number 11305544), with its office at Harley House, 29 Cambray Place, Cheltenham, Gloucestershire, GL50 1JN.

For the purposes of UK data protection law, Utterly Digital Limited is the controller of the personal data described in this policy. You can contact us about it at info@utterlydigital.com or on 01242 323 543.

What personal data we collect

We collect the information you choose to give us when you get in touch:

• Enquiry and booking forms: your name, email address, telephone number, company, website address and whatever you tell us about your goals.
• Emails and phone calls: your contact details and the content of your message.
• Job applications: the CV, covering letter and contact details you send to us.

How we use it, and our lawful basis

• To reply to your enquiry and prepare a proposal. Lawful basis: taking steps at your request before entering into a contract, and our legitimate interest in responding to people who contact us.
• To provide our services to clients. Lawful basis: performance of a contract.
• To consider job applications. Lawful basis: taking steps at your request before entering into a contract, and our legitimate interest in recruiting.
• To keep business and accounting records. Lawful basis: legal obligation.

We do not use your details for marketing unless you have separately asked us to.

Who we share it with

We do not sell your personal data. We share it only with suppliers who help us run the business, such as our website hosting, email and business software providers, and only so far as they need it to provide those services to us. We may also disclose information where the law requires it.

If any supplier processes your data outside the UK, we make sure appropriate safeguards are in place.

How long we keep it

We keep enquiry details for as long as we need them to deal with your enquiry and for a reasonable period afterwards in case you come back to us. Client records are kept for the length of the contract and for as long afterwards as the law requires. Unsuccessful job applications are deleted once the role has been filled, unless you ask us to keep your details on file.

Cookies

This website does not set advertising or tracking cookies. If that changes, for example because we introduce analytics, we will update this policy and ask for your consent where the law requires it.

Your rights

Under UK data protection law you have the right to:

• ask for a copy of the personal data we hold about you
• ask us to correct information that is wrong or incomplete
• ask us to delete your information
• ask us to restrict how we use it, or object to our using it
• ask us to transfer it to you or to someone else
• withdraw consent, where we rely on consent

To use any of these rights, email info@utterlydigital.com. We will reply within one month.

Complaints

If you are unhappy with how we have handled your personal data, please tell us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it was last changed.